About Us

Supporting People Experiencing Homelessness

St Mary’s House of Welcome is a Specialist Access Point for people experiencing homelessness in the heart of Melbourne. We provide basic essential services to people who are homeless and experiencing disadvantage, severe and persistent mental health issues, and those who are extremely isolated, socially marginalised and are at risk of falling through the gaps.

Many of those who come to St Mary’s House of Welcome for help experience multiple issues such as sleeping rough, drug addiction, poverty, childhood trauma, mental illness, institutionalisation and street drinking, all of which result in chronic social and health problems. 

Our service model means that anyone who needs help can come to the centre for practical assistance. Whether it’s a meal, a shower and a change of clean clothes or other material aid, or more specialist support such as information, referral to access specialist services, legal support and emergency relief, at St Mary’s House of Welcome, we welcome all those in need.

Our Service Model

St Mary’s House of Welcome’s programs encourage communal engagement, and provide a sense of being valued, the experience of being treated with dignity and inclusion within community.

We also collaborate with several external agencies and organisations to enhance participants’ access to specialist services in a safe and familiar environment.

Download Our Service Model Here