Our Services

At St Mary’s House of Welcome, we open our doors to those in need from Monday - Saturday.

We are open to all people over the age of 18. Children are welcome if accompanied by a parent or guardian.

We provide breakfast, lunch, showers and emergency assistance. While do not provide accommodation, our community support workers can help you find accommodation. We also have longer-term programs and referral networks.

Please click below to get in touch with us and view our location and opening times.

Our Services

  • Breakfast & Lunch (Monday-Saturday)

    Join us at St Mary’s House of Welcome for healthy and nourishing meals. Breakfast runs from 8:30am to 9:45am and Lunch from 12:00pm to 1:15pm from Monday to Friday, and from 8:15 - 12:00pm on Saturdays. Our dedicated volunteers provide table service in our welcoming dining room.

  • Hot Showers

    We have male and female shower facilities available for our service users, along with clean towels and essential toiletries.

  • Essential Supplies

    From toiletries to bedding, sleeping bags, and pantry items, we provide crucial support during challenging times.

  • Housing and Mental Health Supports

    Our committed Community Support Workers offer assistance to people facing homelessness or at risk. We address challenges like housing crises, substance use, mental health, and family violence. We can provide referral pathways into relevant specialist services and actively support you to work towards your case plan goals.

  • Other Support Services

    On the first Thursday of every month, optometry services are available from 1:30pm to 3:30pm.

    Fitzroy Legal Service is on-site every second Tuesday from 1:00pm to 3:00pm, offering drop-in legal assistance.

    Services Australia reaches out every Tuesday from 9:30am to 12:00pm, providing support to individuals receiving income support from Centrelink.

  • Social Inclusion & Wellness Programs

    We offer several wellness and social inclusion programs at SMHOW, including gardening, arts and crafts, a choir, and movie afternoons. These programs are aimed to reduce isolation, foster community connections, build skills and create a sense of belonging.

  • Computer Access & Phone Charging

    Access our computer room for a safe browsing experience with free internet and available resources. We also have phone charging stations available for use.

  • Mail Collection

    For community members without a fixed address, St Mary’s House of Welcome offers a secure and confidential mail forwarding service.

Consumer Consult Group

Each quarter, a group of our service users come together with our management to discuss the client experience here at SMHOW. Our goal is to ensure that we are meeting your needs to the best of our ability, and this group will provide advice on how we can improve.

Click here for more information.

After Hours Support

Please see below list of after-hours support services

If you are experiencing a medical emergency or are in immediate danger, please call 000